Additional DMV Customer Service Centers to Reopen across the Commonwealth

By: Contributed Report | Twitter: @PGJournal
Posted: June 3, 2020 | 10:30 a.m.

More than 21 offices reopened for specific services by appointment only

RICHMOND – The Virginia Department of Motor Vehicles (DMV) continues to safely reopen customer service centers for appointment-only service for specific services. Another six locations will reopen on June 8.

Appointment opportunities are now available at the following locations:

  • Chester (12100 Branders Creek Drive, Chester, VA 23831) Monday through Saturday 8 a.m.-6 p.m.
  • Front Royal (15 Water Street, Front Royal, VA 22630) Monday through Friday 8 a.m.-5 p.m.; Saturday 8 a.m.-noon
  • Galax (7565 Carrollton Pike, Galax, VA 24333) Monday through Friday 8 a.m.-5 p.m.; Saturday 8 a.m.-noon
  • Norfolk/Military Circle (5745 Poplar Hall Drive, Norfolk, VA 23502) Monday through Saturday 8 a.m.-6 p.m.
  • Martinsville (310 Starling Avenue, Martinsville, VA 24112) Monday through Friday 8 a.m.-5 p.m.; Saturday 8 a.m.-noon
  • North Henrico (9015 Brook Road, Glen Allen, VA 23060) Monday through Saturday 8 a.m.-6 p.m.

For a complete list of customer service centers open to the public, visit

Virginians have booked more than 135,000 appointments via DMV’s new appointment system since its launch on Wednesday, May 13. The appointment window now extends out one month from the current date for each location. Each day, more appointments are added to the calendar.

Reopened DMV offices are providing specific services that generally require an in-person visit. These transactions include original driver’s licenses and identification cards, original titles, original vehicle registrations, disabled parking permits, and vital records. If a transaction can be conducted by another method, such as online or by mail, customers should use that method. For a complete list of appointment services currently available visit No road testing for passenger vehicles and motorcycles is being offered at this time.

DMV is reopening offices across the Commonwealth as it is able to put appropriate precautions in place. The phased reopening plan balances DMV’s service mission with the need to protect the health and wellbeing of customers and employees by enacting social distancing protocols and other best practices recommended by the Centers for Disease Control and Prevention and the Virginia Department of Health. In an effort to combat the spread of COVID-19, per Executive Order Sixty-Three, the Commonwealth of Virginia will require Virginians to wear face coverings in public indoor settings.

As DMV reopens more offices across the Commonwealth through mid-summer, customers with expiring credentials have been assisted by an executive directive put in place by Governor Ralph Northam which extends the validity of some driver’s licenses, identification cards, and vehicle registrations.

The validity of driver’s licenses and identification cards expiring on or before July 31, 2020, is extended for 90 days.

This means that a customer whose credential expired between March 15 and May 31 will have 90 days beyond the expiration date to renew, and credentials with an expiration date from June 1 to July 31 must be renewed no later than August 31, 2020. Vehicle registrations that expire in March, April, and May are extended for 90 days; those expiring in June are extended for 60 days; and those expiring in July are extended for 30 days.

In addition, the federal enforcement date for REAL IDs was moved to October 1, 2021.

Copyright 2020 Womack Publishing 

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